HOW TO ORDER
1. Use the navigation at the top of the page (Shop by Collections) or use the search box at the top right of the page to locate items you are looking for.2. Once you find an item, choose the size (where applicable) and quantity. Then, click the Add to Bag button.
3. You can review your items by clicking on the rolando santana shopping bag button at the top right of the screen. To remove any items in your bag, simply click the Remove button, or Update button to change the number of an item.
4.When you are ready to make a purchase, click the Check out button and follow the steps to complete your transaction.
HOW DO I KNOW ROLANDO SANTANA RECEIVED MY ORDER?
Once we have captured your order, you will receive an confirmation email for your order. If we are unable to to finalized your order, you will be notified via email within 5 business days.HOW TO TRACK THE STATUS OF MY ORDER:
Once we have shipped your order, you will receive an email update with shipping details and a UPS tracking number. You may follow the link in the email to check the estimated arrival of your order.CAN I CANCEL MY ORDER?
To cancel an order call Customer Service at 646 863 5890 or email us at customerservice@rolandosantana.com Once an item has shipped, an order cannot be canceled.CAN I MODIFY MY ORDER?
You have an option to cancel the order and place a new one. Please call Customer Service at 646 863 5890.HOW LONG DOES IT TAKE TO RECEIVE A REFUND?
Once your return package is received at our warehouse, an email advising that your refund is in process will be sent. Please note it may take up to 30 days to appear on your credit card depending on your billing cycle.DO YOU ACCEPT EXCHANGES?
At rolando santana, we do accept exchanges.WHAT PAYMENT METHODS DOES SHOPROLANDOSANTANA.COM ACCEPT?
MasterCardVisa
American Express
