Shipping Policy

shoprolandosantana.com ships via UPS only within the United States.  

UPS Ground (7-10 Business Days) Complimentary Shipping

UPS 2-Day $18

UPS Overnight $25

Return Policy

shoprolandosantana.com is unable to guarantee expedited shipping requests if order is placed later than 2PM EST.

When placing your order, please take into consideration that we ship orders Monday through Friday. Orders placed on weekends and holidays or expedited orders placed after 2pm EST will ship on the next business day.

We will provide a UPS tracking number once your order has shipped to help you anticipate the appropriate delivery date; please note that rolando santana cannot guarantee transit time as unforeseen circumstances may delay delivery once your package has left our facility.

Customers are responsible for return shipping and may use their preferred carrier; however, we suggest using a service that provides a tracking number.

Returns must be received by our warehouse in their original condition, not having been worn, or altered, and with all original tags, belts, designer packaging, and other items which may have accompanied your purchase still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.

Shipping and handling charges are non-refundable unless item is damaged or rolando santana has made a shipping error.

Special orders are returnable under the same guide lines above for a store credit to be used within one year from the issuing date.

If you have any questions, please email us via customerservice@rolandosantana.com

Thank you.